We ship orders within 48 hours of order receipt.
We ship orders via USPS Priority Mail to U.S. addresses, and only via USPS Express Mail to foreign addresses.
Shipping via USPS Priority Mail to U.S. addresses is free.
Shipping via USPS Express Mail costs $80.00 for one umbrella, and $15.00 for any additional one.
What countries do you ship to?
Telescopic Umbrellas, Model U-303, we ship to customers in the U.S.A., Australia, New Zealand, and Singapore (click here for info on duties and taxes charged by Australia, New Zealand, and Singapore).
For info on purchasing Unbreakable® Umbrellas from other countries, contact defenseumbrella.com.
Walking-Stick Umbrellas, Models U-111 and U-115, we ship only to addresses in the USA. We don’t ship models U-111 and U-115 outside the USA because of high shipping costs and many failed deliveries.
For info on purchasing Unbreakable® Umbrellas from other countries, contact defenseumbrella.com.
For orders cancelled before we ship it, we refund the price of the merchandise less processing and transaction fees charged by customer’s credit card or PayPal.
Exchanges
For exchanges, we apply the original cost of the merchandise, less shipping and handling, to the new order. We bill for shipping and handling of the new order, plus any difference in cost, if applicable.
Returns
Returns must be shipped from original purchasers of our products, within 21 days from the date of delivery. We do not supply Prepaid Return Shipping Label.
For detailed info on cancellations, exchanges, and returns, see page Return and Cancellation Policy
The Transportation Security Administration (TSA) no longer allows passengers to bring long umbrellas, such as walking-stick umbrellas, into an airplane’s cabin. Long umbrellas have to travel in checked luggage. But Unbreakable® Walking-Stick Umbrellas will not fit into a standard large luggage piece, of total dimensions no greater than 62 linear inches (length + width + depth), as required by most airlines. However, Unbreakable® Walking-Stick Umbrellas will fit in a ski bag or a snowboard bag, which most airlines allow as checked baggage, with no oversize and overweight fees if the bag weighs no more than 50 pounds (approximately 23 kg).
Will Unbreakable® Telescopic Umbrella (Collapsible umbrella) clear USA TSA screening in a carry-on-bag?
Short umbrellas are allowed if they fit into the permitted size of a carry-on bag. However, while Unbreakable® Telescopic Umbrella Model U-303 is short (10.4 inch long or 264 mm), it feels massive in a hand (it weighs 1 lb 3.2 oz or 545 g), so if handled by strangers, it is more likely to arouse their curiosity than our walking-stick umbrellas or discontinued telescopic model U-212s. Even though theoretically you may take this telescopic umbrella on an airplane, TSA agents may feel otherwise. Our experience shows that to avoid a confiscation or a simple theft at a TSA security checkpoint, our telescopic umbrellas should be packed in a carry-on luggage, rather than carried in hand or otherwise flaunted.
