We ship our products in packages stamped or imprinted with name and address of Never-Thought-of-It Enterprises. Our invoice inside the package is issued by Never-Thought-of-It LLC.

We ship our umbrellas by U.S. Mail.
Shipping by Priority Mail for umbrella orders going to U.S.A. addresses is FREE. Yes, for umbrella orders shipped by USPS Domestic Priority Mail there is no shipping charge! Priority (Air) Mail from VT to anywhere in U.S.A. usually takes up to 4 business days. For orders above $200, the signature of the addressee is required upon delivery.

For urgent orders we offer Express Mail shipping, which costs $45.00 for the first umbrella to an U.S.A. address, plus $20.00 for each additional umbrella.

For costs of shipping orders to addresses outside of U.S.A. see Foreign Shipping Information

Returns

Your purchase of the Unbreakable® Umbrella is covered by its Limited Warranty. We will refund the price of the Unbreakable® Umbrella only for causes listed in its Limited Warranty.

Customer Service

If you have any questions regarding your order please send an e-mail to customerserviceATnever-thought-of-itDOTcom, or use our online contact form